Refund & Return Policy

Fix'N Offroad reserves the right to replace or repair any item on this website found to be damaged upon arrival. Contact us before shipping anything back — returns are handled case by case and the correct destination depends on the item.

Damaged on arrival

Inspect your order when it arrives. If an item is damaged in transit, call (601) 771-0070 or email hunter@hunterworks.com right away and we will make it right.

Changed your mind, or the part does not fit

If you receive your product and decide you do not want it, or it will not work for your application, you may return it for a refund minus a 15% restocking fee, and you pay return shipping.

Any item that is not in new condition is not returnable. Belts that have been installed and run, and tools that have been used, cannot be returned.

The easiest way to avoid a return is to not need one: call (601) 771-0070 with your year, model and trim before you order and we will confirm the correct belt or tool for your machine. That call is free and it takes a couple of minutes.

Starting a return

Do not ship a return without contacting us first. Call (601) 771-0070 or email hunter@hunterworks.com with your order number and what you would like to do, and we will send you the correct return address. See also our returns address page and our shipping policy.

Fix'N Offroad — Collinsville, Mississippi. Monday to Friday, 9:00 am to 4:00 pm CST.