Refund policy

30-Day Return Policy

We stand behind every belt, clutch and tool we sell. If something isn't right, you have 30 days from the day you receive your order to request a return.

To be eligible for a return, the item must be unused, uninstalled, in the same condition you received it, and in its original packaging. Please keep your order number or receipt.

How to start a return

Email us at fixnoffroad@outlook.com or call (662) 631-9254 with your order number and the reason for the return. If your return is approved we will send you a return authorization, the correct return shipping address, and step-by-step instructions. Items sent back without a return authorization cannot be accepted.

Damaged, defective or wrong items

Please inspect your order as soon as it arrives. If a part is damaged, defective, or not what you ordered, contact us right away and we will make it right at no cost to you.

Non-returnable items

Belts and clutch components that have been installed or run, custom or special-order items, and clearance items are final sale. Please double-check fitment before ordering. Not sure what fits your machine? Email or call us and we will confirm the correct part for your year, make and model before you buy.

Exchanges

The fastest way to get the right part is to return the item you have and place a new order for the one you need once your return is accepted.

Refunds

Once we receive and inspect your return we will let you know whether the refund is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund. If more than 15 business days have passed since your refund was approved, contact us at fixnoffroad@outlook.com.

Fix'N Offroad
60 County Road 423, Vardaman, MS 38878
(662) 631-9254